1. Scope of Data Collection
What We Collect:
- Only public content visible to logged-out users
- Public profile information (username, bio, follower/following counts)
- Up to 24 recent public posts
- Captions, hashtags, and like/comment counts (when publicly available)
What We DO NOT Collect:
- No private messages (DMs)
- No Stories or restricted content
- No follower or following lists
- No location data or personal information
- No passwords or authentication credentials
2. How We Use Data
We use collected data only for the following purposes:
- Generate Analytics: Calculate metrics, analyze content, and provide recommendations
- Improve Service: Optimize analysis algorithms
- Temporary Caching: Speed improvement (TTL: 2 hours)
Our Commitment: We never sell or share your data with third parties.
3. Data Retention (TTL)
- Raw Cache: 2 hours (then automatically deleted)
- Analysis Results: 2 hours in cache
- Database: Until user requests deletion
4. Data Deletion (GDPR)
You have the right to request complete deletion of your data at any time:
- Visit the Data Deletion page
- Enter your Instagram username
- Confirm deletion
Note: Deletion is immediate and irreversible. All profiles, posts, and analyses will be permanently removed.
5. Security
We employ industry-standard security practices:
- Encrypted communications (HTTPS)
- Secure database with restricted access
- Rate limiting to prevent abuse
- Structured logs without PII storage
6. Limitations & Liability
Incomplete Results: Some data may be unavailable (depends on public access).
Instagram Changes: HTML structure may change, temporarily affecting results.
No Warranty: Service provided "as is" without guarantee of 100% accuracy.
7. Official Connection (OAuth) - Future
In the future, we will offer official Instagram account connection via Instagram Graph API:
- Provides more accurate and complete data
- Requires official Instagram authorization
- Only for Business/Creator accounts
8. Changes to This Policy
We may update this policy from time to time. Significant changes will be announced on our website.
9. Contact Us
For privacy concerns or questions:
Email: privacy@contlyze.com
Contact Form: Contact Page